FAQ

How Do I Place An Order?

See something you like and add it to your cart. Its that easy! You can place an order by clicking the add to cart button located underneath the picture of the item you want to purchase. 

Payment options

Checking out is simple. You can pay by using your debit card or credit card. If you don't feel comfortable paying online. Call us at (516) 445-6075 to place your order by phone.

Secure ordering

All orders and credit information will be safe using our secured site.

Shipping charges

Shipping and handling is based on your location and the weight of your order. Shipping and handling is automatically added to your order and the shipping charges will appear when you check out.

Do you ship to my country?

Currently we only ship in the USA. 

Can I cancel my order?

To cancel your order please call our customer service hotline at (516) 445-6075 or e-mail us. Orders must be canceled within 24  hours to prevent delivery.

Returns and refunds

Please note that all sales are final and are not subject to return. Returns can only be made if your package arrives damaged or if you receive an incorrect item.

To return a damage or incorrect item, you will need to complete the below claim form. Your claim must be received within 5 days from the date you receive your order. Both damaged and incorrect items must be unused and have the protective shrink wrap intact. Please download the claim form here. 

Sorry, shipping and handling fees are not refundable on returns.



NO CASH REFUNDS

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